August 19, 2025 |
Posted by Iim Admin
Dr Alok Kumar Rai is Professor in Marketing Area in Faculty of Management Studies, Banaras Hindu University, Varanasi. He has authored 6 books and edited 4 books in the area of Customer Relationship Management, Customer Loyalty, Customer Satisfaction etc published from leading publishers like McGraw Hills, PHI, MacMillan, Himalaya,...
Read More
Read More